Mandatory Surcharge
-A mandatory handling fee of USD 15.00 per person will have to be added on quoted price.
Package Includes
-All rates shown include all taxes and breafkast.
Optional Meal Supplements
-Half Board will come at the rate of USD 26.00 per person in a room per night and USD 30.00 per person in a villa per night.
Half Board Buffet Dinner supplement is served at Al Khor main dining room
All Inclusive Supplement At The Hotel
-Adult Supplement will come at the rate of USD 66.00
-Children Supplement will come at the rate of USD 33.00
The All Inclusive offer includes: three meals buffet (breakfast, lunch and dinner) at the main coffee shop Al Khor o lunch snacks at the beach club and open bar at the main hotel and beach club from 12.00 hours noon to 22.00 hours midnight including beer, wine, regular brands of whisky, vodka and gin).
All-inclusive excludes room service and mini bar, Hook N Fin Restaurant.
Maximum Occupancy
-Maximum number of persons (regardless of age in a Deluxe Room is three.
-Villa Superior Room King can accommodate a maximum of two adults only.
-Villa Superior Room Twin can accommodate a maximum of two adults and two children below 12 years.
-Villa Junior Suites can accommodate a maximum of two adults and one child up to 12 years old.
Family Rate
Should there be two children under the age of 12 years old, the parents and their children will be accommodated in two double rooms at the rate of two single rooms.
Transfer
-Shuttle service to Dubai City Centre 3 times a week free of charge.
-Free transfer from Dubai International Airport to Hilton Ras Al Khaimah Hotel two ways.
Payment Requirements
For your convenience, Internet Travel Group offers secure online payments with the following credit cards: Visa, Mastercard and American Express. Please note that, should you prefer, you are able to supply your credit card information by fax. We are unable to accept your reservation request without credit card details, though you will only be billed once your booking has been confirmed, the credit card information verified and our confirmation voucher sent to you by email.
For all reservations
-The full amount will be charged at the moment of confirmation.
Cancellation Policy
-Cancellations received 36 days or more prior to arrival, a 20% of the full amount will apply as a cancellation fee.
-If a cancellation is received between 35 and 12 days prior to arrival, 1 nights room charge on the meal plan booked.
-If a cancellation is received 8 days or less prior to arrival, an additional 2 nights room charged on the meal plan booked.
-No shows will result on the full amount being charged as a cancellation fee.
-No refunds for early departures.
Children Policy
-Children up to 12 years of age (inclusive) accommodated in an extra bed, which is free of charge when sharing the parents' room.
-Children between 6 and 12 years of age sharing the parents' room will be charged 50% of adult meal prices.
-Children up to the age of 5 years eat free.
-Children above the age of 12 years old will be considered as adults.
Children Meal Supplement
Hotel Room
-Breakfast will come at the rate of USD 12.00 per child per night.
-Half Board will come at the rate of USD 13.00 per child per night.
Villas
-Breakfast will come at a rate of USD 14.00 per child per night.
-Half Board Dinner will come at a rate of USD 15.00 per child per night.
Liability
Intenet Travel Group acts as intermediary between all hotels, transport operators, tourist attraction companies, and local tourist offices providing the services. Intenet Travel Group is therefore not responsible for any loss, injury or damage sustained by the tourists; including those occurring outside of the touring programmes. Additional expenses incurred due to delay, accident, acts of God or political actions / unrest must be borne by the tourists. Programmes and prices, services and conditions are based on those valid at the time of being posted on the site. They are therefore subject to change without advance notice before or during the tour / stay / excursion / car rental. A submitted reservation request is indicative of the tourist agreement to the above conditions.
 |
General Terms & Conditions |
Price & Payment
Unless otherwise stated, at the time of booking only a deposit is due. The remanining balance is payable on check-in and charged by the hotel direct. hotel-savings.com accepts Visa, Mastercard & American Express.
For security purposes, should your reservation incur a charge in excess of USD 400.00, you must submit a signed credit card authorization form. This will be supplied upon confirmation of the reservation. If you fail to fax across this documentation within 48 hours, we reserve the right to cancel the reservation. Please note that as per our cancellation policy, there may be a fee for this.
Flight Information
If you are to arrive at your hotel after 5pm, please provide Hotelrentalgroup with your flight information, so that we may be able to advise the hotel of what time they can expect you. Should your flight be delayed, we strongly recommend that you contact the hotel directly to inform them of this.
Period of Stay / Rate Calculation
All stays are calculated and sold "per night". We can only guarantee a room until noon (12pm). Late check-outs can be requested at the moment of reservation in the additional comments box, but may come at an additional fee (usually 50% of the nightly rate).
Cancellation Policies & Charges
Cancellations must be received in writing by e-mail, with as much notice as possible. Penalty fees may apply. Please check the terms & conditions, as these policies vary from hotel to hotel.
Cancellation Charges On All Reservations
-On all confirmed reservations, 20% of the total amount will be lost.
-Further cancellation charges may apply depending on the hotel.
Please check the specific terms & conditions for each hotel.
No Shows
No Shows will result in a 100% penalty fee.
Reservation & Confirmation
All reservations made on the web sites operated by hotel-savings.com will receive a temporary confirmation number. This temporary number does not mean that the hotel room is available and is only for administrative purposes. Your final confirmation will be sent to you on your official confirmation voucher within 24 hours, unless, due to unforeseen circumstances, the hotel does not get back to us within this time frame. hotel-savings.com is not responsible for any such delays.
Early departures
In addition to the standard cancellation policy, we would like to stress the point that the hotels are very strict regarding changes to the length of clients’ stays. Therefore we would like to inform you that clients departing before their booked check out date will be charged for the remaining nights and, no being made for unused nights.
Check In & Check Out Policy
Your room will be made available to you from 14h00 (unless stated otherwise in the terms & conditions of the hotel). Should you require a guaranteed early check in, the room must be booked and paid for in full for the day preceeding your stay.
Check out time is 12:00 hrs. For a guaranteed late check-out, clients should book for an additional night, charged at 100%.
Special offers and Value Added Extras
All special offers, packages and discounts over our standard rates are offered subject to availability. hotel-savings.com cannot accept any responsibility in the unlikely event that these are temporarily unavailable.
Credit Card
In order to secure a room, it is mandatory to have a credit card.
General Conditions and liability
All reservations made by clients are subject to our terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between hotel-savings.com and our clients except for those terms imposed by law where application is mandatory.
The client acknowledges that in making a reservation with hotel-savings.com they do so only on the basis of the material contained in the hotel-savings.com Web Site or relevant advertising medium. All other statements or representations made by hotel-savings.com, its employees, agents or sub-contractors are of no effect unless confirmed in writing by hotel-savings.com to the client.
hotel-savings.com sources hotels from various hotel companies in the countries in which it operates. The condition of the stay will be subject to the law of the country in which it is supplied to you. You will be subject to its terms and conditions and local law.
hotel-savings.com reserves the right to pass on to the client any government increase in local VAT or other taxes that may be introduced after a reservation is made. Any additional charges payable on arrival are subject to local VAT at the prevailing rate in that country.
The liability of hotel-savings.com to the client for any loss, problem, damage or cancellation, whether arising out of negligence, breach of contract, error or any other cause shall not exceed the invoiced total value of the confirmation voucher supplied by hotel-savings.com.
These terms & conditions are not exclusive. All information is correct at the time of publication - May, 2007.
|
