Mandatory Surcharge
-There is a mandatory handling fee of USD 15.00 per person to be added on top of the quoted rates.
Currency
All rates shown are in US $
Rates include
All rates shown are per room/suite and include all taxes and breakfast.
Optional Meal Supplements
-Breakfast will come at a rate of USD 36.00 per adult per night.
-Lunch will come at a rate of USD 40.00 per adult per night.
-Dinner will come at a rate of USD 50.00 per adult per night.
Payment Requirements
For your convenience, Internet Travel Group offers secure online payments with the following credit cards: Visa, Mastercard and American Express. Please note that, should you prefer, you are able to supply your credit card information by fax. We are unable to accept your reservation request without credit card details, though you will only be billed once your booking has been confirmed, the credit card information verified and our confirmation voucher sent to you by email.
For all reservations
-The full amount will be charged at the moment of confirmation.
Cancellation Policy
-If cancellation is received 20 days or more prior to arrival, a 20% of the full amount will apply as a cancellation fee.
-If cancellation is received between 19 and 11 days prior to arrival, then a 1 night penalty fee will apply.
-If cancellation is received 10 days or less prior to arrival, then the full amount will be charged as a penalty fee.
-No shows will result on the full amount being charged as a cancellation fee.
Children Policy
-Two children below 18 years of age sharing the parents' room will be accommodated free of charge on existing bedding.
-Children below 6 years of age are free of charge.
-Children between 6 and 12 years of age will be charged for breakfast and other meals.
-Children between 13 and 18 years of age will be charged the adults meal supplements.
-Children meal is not included in the contracted rates and will be charged directly to the guests unless the child's name appears in the issued voucher.
-Children requiring their room own are charged as adults.
Children Meal Supplement
Breakfast will come at the rate of USD 18.00
Lunch/Dinner will come at the rate of USD 25.00 onwards.
New Year Policy
2007 – A minimum stay of 5 nights with one day over 31 Dec 2007 and a minimum stay of 3 nights with one day over 31 Dec. 2008.
Compulsory Gala Dinner – to be advised.
Maximum Occupany
Fairmont Room/ Fairmont Gold Room
Maximum occupancy in Fairmont room is 2 adults and 1 child on existing bedding. Additional bedding is NOT available for this room type.
One Bedroom Suite
Maximum occupancy in 1 B/R Suite is 3 adults and 1 child, or 2 adults and 2 children. Additional adults will be charged the extra bed rate as per rate sheet
Two Bedroom Suite
Maximum occupancy in 2 B/R Suite is 4 adults and 2 children. Additional adults will be charged the extra bed rate as per rate sheet.
Liability
Internet Travel Group acts as intermediary between all hotels, transport operators, tourist attraction companies, and local tourist offices providing the services. Hotelrentalgroup is therefore not responsible for any loss, injury or damage sustained by the tourists; including those occurring outside of the touring programmes. Additional expenses incurred due to delay, accident, acts of God or political actions / unrest must be borne by the tourists. Programmes and prices, services and conditions are based on those valid at the time of being posted on the site. They are therefore subject to change without advance notice before or during the tour / stay / excursion / car rental. A submitted reservation request is indicative of the tourist agreement to the above conditions.
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General Terms & Conditions |
Price & Payment
Unless otherwise stated, at the time of booking only a deposit is due. The remanining balance is payable on check-in and charged by the hotel direct. hotel-savings.com accepts Visa, Mastercard & American Express.
For security purposes, should your reservation incur a charge in excess of USD 400.00, you must submit a signed credit card authorization form. This will be supplied upon confirmation of the reservation. If you fail to fax across this documentation within 48 hours, we reserve the right to cancel the reservation. Please note that as per our cancellation policy, there may be a fee for this.
Flight Information
If you are to arrive at your hotel after 5pm, please provide Hotelrentalgroup with your flight information, so that we may be able to advise the hotel of what time they can expect you. Should your flight be delayed, we strongly recommend that you contact the hotel directly to inform them of this.
Period of Stay / Rate Calculation
All stays are calculated and sold "per night". We can only guarantee a room until noon (12pm). Late check-outs can be requested at the moment of reservation in the additional comments box, but may come at an additional fee (usually 50% of the nightly rate).
Cancellation Policies & Charges
Cancellations must be received in writing by e-mail, with as much notice as possible. Penalty fees may apply. Please check the terms & conditions, as these policies vary from hotel to hotel.
Cancellation Charges On All Reservations
-On all confirmed reservations, 20% of the total amount will be lost.
-Further cancellation charges may apply depending on the hotel.
Please check the specific terms & conditions for each hotel.
No Shows
No Shows will result in a 100% penalty fee.
Reservation & Confirmation
All reservations made on the web sites operated by hotel-savings.com will receive a temporary confirmation number. This temporary number does not mean that the hotel room is available and is only for administrative purposes. Your final confirmation will be sent to you on your official confirmation voucher within 24 hours, unless, due to unforeseen circumstances, the hotel does not get back to us within this time frame. hotel-savings.com is not responsible for any such delays.
Early departures
In addition to the standard cancellation policy, we would like to stress the point that the hotels are very strict regarding changes to the length of clients’ stays. Therefore we would like to inform you that clients departing before their booked check out date will be charged for the remaining nights and, no being made for unused nights.
Check In & Check Out Policy
Your room will be made available to you from 14h00 (unless stated otherwise in the terms & conditions of the hotel). Should you require a guaranteed early check in, the room must be booked and paid for in full for the day preceeding your stay.
Check out time is 12:00 hrs. For a guaranteed late check-out, clients should book for an additional night, charged at 100%.
Special offers and Value Added Extras
All special offers, packages and discounts over our standard rates are offered subject to availability. hotel-savings.com cannot accept any responsibility in the unlikely event that these are temporarily unavailable.
Credit Card
In order to secure a room, it is mandatory to have a credit card.
General Conditions and liability
All reservations made by clients are subject to our terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between hotel-savings.com and our clients except for those terms imposed by law where application is mandatory.
The client acknowledges that in making a reservation with hotel-savings.com they do so only on the basis of the material contained in the hotel-savings.com Web Site or relevant advertising medium. All other statements or representations made by hotel-savings.com, its employees, agents or sub-contractors are of no effect unless confirmed in writing by hotel-savings.com to the client.
hotel-savings.com sources hotels from various hotel companies in the countries in which it operates. The condition of the stay will be subject to the law of the country in which it is supplied to you. You will be subject to its terms and conditions and local law.
hotel-savings.com reserves the right to pass on to the client any government increase in local VAT or other taxes that may be introduced after a reservation is made. Any additional charges payable on arrival are subject to local VAT at the prevailing rate in that country.
The liability of hotel-savings.com to the client for any loss, problem, damage or cancellation, whether arising out of negligence, breach of contract, error or any other cause shall not exceed the invoiced total value of the confirmation voucher supplied by hotel-savings.com.
These terms & conditions are not exclusive. All information is correct at the time of publication - May, 2007.
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